TactiCall connects different communication technologies regardless of radioband, frequency and hardware, eliminating the need for multiple, often bulky, user interfaces cluttering control rooms resulting in reduced efficiency, overview and speed of operation. The TactiCall Dispatcher Suite applies Saab’s proven integrated communications technology to optimise, modernise, and future proof the control room.
Saab equips control rooms with a robust user-friendly radio dispatch capability that delivers enhanced situational awareness, collaborative pooling/sharing of voice and data communications, accurate resource status & location information, voiceless dispatch, mobile resource self-service, and group communications that seamlessly span current and legacy radio telecommunication systems.
The core system can be enhanced with optional features like mapping/GIS, contact center functionality, PA/GA, alarms, legal recording, etc. The result is a complete digital dispatch solution tailored to your exact operational needs. The solution even provides open APIs, allowing integration of radio capabilities into 3rd party command & control/computer aided dispatch workflows.
The suite helps our customers address key challenges; improving public services, reducing costs, and adapting to rapid technical evolution.